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Sample matters

Results, case by case

A wider look at how cases have ended, across all four kinds of work. Amounts are modest on purpose: most consumer cases are.

  • Buyback

    Lemon law, a two-year-old SUV

    Four repair visits for the same transmission fault. Full refund of payments made.

    Fees paid by the manufacturer.

  • Replaced

    Lemon law, a new pickup

    Recurring electrical failure. The maker swapped it for a new truck of the same model.

    Fees paid by the manufacturer.

  • $7,800

    Lemon law, cash and keep

    A sedan with a stubborn infotainment and camera fault. The owner kept the car.

    Gross amount, before costs.

  • Dismissed

    Debt collection lawsuit

    A debt buyer couldn't show it owned an old store card account.

  • Dismissed

    Medical debt lawsuit

    A hospital bill already covered by insurance. The collector withdrew the suit.

  • $3,000

    Robocalls

    Prerecorded calls to a cell phone after the client asked them to stop.

    Gross amount, before costs.

  • $6,500

    Credit report error

    A paid-off car loan reported as charged off at two bureaus.

    Gross amount, before costs.

  • Removed

    Identity theft accounts

    Three accounts opened in a client’s name, deleted after a second dispute and a lawsuit.

  • $4,200

    Dealer fraud

    Undisclosed flood damage; add-ons refunded from the loan.

    Gross amount, before costs.

Sample matters for illustration. Every case turns on its own facts, and past results don't promise a similar outcome in yours.

Your case is its own case

Tell us what happened, and we’ll tell you honestly whether it’s worth pursuing.

Lemon, debt-collection and credit-reporting laws often make the company pay the consumer's lawyer fees when the consumer wins. We advance filing fees and other case costs; if we recover nothing, you owe us neither fees nor costs.